Our Services
Pharmacy First provides pharmacy services across the Mount Isa from essential retail pharmacies through to more complex community health projects. We store and distribute medication and dose administration aids to ensure communities have what they need, when they need it. Underpinning these core services are best-practice governance and risk management protocols.
Our Services
Pharmacy services
Safe, accurate and reliable clinical pharmacy services are at the core of everything we do.
​
Professional pharmacy services
Our pharmacies are operated by experienced pharmacists supported by our dedicated and specialist team:
-
Dispenses prescription medications and supply dose administration aids
-
Evaluates appropriate medicines and ensures medicines in use are cost effective
-
Reduces risks involved with the use of medicines
-
Provides enhanced clinical services, including medication management reviews for patients
​
Contracted pharmacy services
We are specialists in the provision of large-scale dispensing and dose administration aid pharmacy services. This means we can service large patient numbers in safe and effective ways.
​
Community Health
Fostering community healthcare is our purpose. We believe that healthier communities are happier communities
.
Community partnerships to deliver healthcare
We specialise in contract management and partner with Government and health organisations to deliver pharmaceutical services.
​
Respecting communities
Our team undertakes comprehensive training in cultural safety and we partner with community leaders to ensure we are providing services that genuinely meet the community’s needs. Our policies and procedures reflect the importance of cultural understanding when working with or visiting a remote community.
Logistics and distribution
As a partner to governments and communities, we ensure medication is in the right place at the right time. This is a highly specialised process requiring careful planning, procedures and logistical processes.
​
Supporting local businesses
Pharmacy First is committed to supporting local business partnerships and enterprises. Where possible, we use local logistics partners and suppliers to distribute medications and to source products and services for our customers.
Governance and risk
Risk management and good governance are essential in everything we do. Our service is framed by robust processes and procedures, developed over decades, and is supported by customised infrastructure and equipment.
​
Sophisticated governance
Sophisticated protocols and processes, infrastructure and IT systems underpin our service reliability and drive consistently high standards for our clients. Our approach to governance has helped firmly establish Pharmacy First as a market leader.
​
Expertise in risk management
We have embedded risk management protocols for managing and mitigating the risks associated with preparing and delivering pharmaceuticals to our customers. Our risk management plan includes regionalised facilities, diverse supply arrangements and pharmacy storage facilities, as well as proven proprietary processes and protocols.
​
Timely and accurate reporting
We have extensive reporting capability to provide timely data, reporting and compliance documentation for our partners.